HealthTap is a digital health company that provides an Interactive Health Network and mobile apps that link doctors with patients, providing them with immediate access to medical experts and advice whenever they need it.
The company’s mission is to provide real-time, affordable healthcare of exceptional quality. This goal is achieved by offering free healthcare tools and connecting users to peer-reviewed individual health information.
What Is HealthTap?
HealthTap is a nationwide virtual primary care service that gives members access to their own long-term doctor. They can book text or video appointments, get doctor-ordered prescriptions, order lab tests online, view results quickly and securely, get referrals to specialists and reminders for follow-ups – all from one secure platform!
The company boasts a network of over 10,000 licensed physicians available to answer your queries. They guarantee the accuracy of the information they provide, as it comes from medical professionals.
However, there remain unanswered questions regarding their recruitment process and marketing methods.
The service utilizes artificial intelligence to assist members in deciding if they require medical advice. An AI system prompts users with several questions to answer and offers potential causes of their symptoms as well as advice on what steps should be taken next.
How Does HealthTap Work?
HealthTap is a web and mobile-based telehealth platform that provides free medical answers from licensed doctors via text, video or phone call. These virtual doctor visits are provided by an extensive network of U.S. licensed physicians who have volunteered to be part of the network.
Tens of millions of consumers access its services online and receive thousands of doctor visits annually. Most consultations are one-offs, where individuals exchange information about their symptoms or medical conditions.
Patients can access their full medical history on the HealthTap app, view lab tests, and receive prescriptions from physicians within the network. Unfortunately, HealthTap doctors cannot prescribe DEA Schedule I-V medications, psychiatric drugs, or medications restricted in your state.
What Are the Benefits of HealthTap?
HealthTap helps patients avoid needless urgent care and emergency room visits, obtain doctor-ordered prescriptions, order lab tests online, view results online, receive referrals to specialists, and receive reminders for follow-ups.
The platform also offers a medical library with general healthcare questions that are answered by doctors with expertise across various specialties. Its AI-powered symptom checker helps members determine what’s wrong with them and how to proceed with treatment.
Since 2010, HealthTap has been on a mission to “provide real-time access to high quality, affordable health care.”
Traditional healthcare services typically operate Monday through Friday from 9 to 5, which can make it difficult for consumers to get the care they need while managing work and other responsibilities. HealthTap provides 24/7 individualized query-to-cure individualized care so users can stay healthy and get back into their daily routines as quickly as possible.
The company’s doctors are all board-certified and have undergone an exhaustive verification process. While their advice is medically accurate and reliable, it should never replace regular in-person doctor visits for verification purposes.
What Are the Drawbacks of HealthTap?
HealthTap provides a range of Health education and telemedicine services, including virtual doctor visits. These virtual consultations can be conducted over an internet connection on either a computer or smartphone.
HealthTap not only offers free health information, but it also connects patients to a network of medical practitioners who can offer advice and answers to their queries. Users can search for specific questions or post their own, with answers being provided within 24 hours.
However, it’s essential to remember that HealthTap does not provide emergency or in-person visits. We recommend consulting your primary physician if any issues require in-person or emergency treatment.
The company’s mission is to give people more control over their healthcare by offering 24/7 access to virtual doctor visits. This service eliminates the need for individuals to juggle work and other commitments in order to receive quality healthcare.